Job Title:	Resettlement and Support Officer [Days]

Post Holder Reports To:	Operations Manager

Role Purpose:	To work with Approved Premises residents to reduce and manage the risks of re-offending and potential serious harm that they pose and to help them resettle successfully into the community. To contribute to the running of the Approved Premises through completion of administrative tasks.

Hours:	Average of 35.5 hours per week (177.5 hours over five weeks)

(Pay Spine Points 11-16)

Main Duties and Responsibilities

Delivery of Services and Standards

Contribute to the induction of new residents.

Support residents to access a range of other services, through appropriate referrals and signposting to external agencies.

Support residents to complete any objectives that have been identified for them.

Liaise with the On-Call Manager if there are any concerns regarding non-compliance, risk to a resident, staff or member of the public.

Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.

Plan and deliver evening activities.

Provide back-up support for the Offender Supervisors, which could involve undertaking delivery of group work programmes and one-to-one keywork sessions.

Monitor residents compliance with Approved Premises rules, licence and/or bail conditions and contribute to the enforcement of any non-compliance.

Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. National Probation Service, Community Rehabilitation Companies, Police and Social Services.

Contribute to reports prepared by Offender Supervisors or Elizabeth Fry Managers on residents, for Court, Probation or other agencies, as required.

Complete all necessary tasks to discharge a resident on their departure.

Supervise residents’ consumption of medication, through the completion of ‘Medication in Possession’ assessments and liaison with relevant health professionals.

Order medication, process received medication, return unused medication and undertake medication audits.

Complete Health and Safety checks, as required.

Undertake drug and alcohol tests, as required.

Monitor the risk residents pose to themselves, through appropriate self harm procedures.

Undertake regular checks on residents and of the building throughout the shift, in line with Approved Premises procedures.

Undertake room searches, as required.

Support/monitor residents when they are using the kitchen facilities and assist in the ordering of food, as required.

Contribute to the running of the Approved Premises, through the completion of administrative tasks.

Complete statistical information returns on the Approved Premises as required.

Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.

Complete working hours, as outlined in the rota.

Management of Physical and Financial Resources

Physical Resources

Ensure that any health and safety and/or building maintenance issues are reported to a Manager.

Follow all health and safety, fire and Elizabeth Fry Charity security procedures.

Undertake risk assessments on any activities or projects, as directed by a Manager.

Financial Resources

In conjunction with other staff, monitor and collect residents service charge contributions and other minor cash transactions.

Management of Systems and Information

Maintain accurate and timely records, using the appropriate case management, assessments and local systems.

Maintain residents’ individual files to the required standards.

Make records available for inspection and/or monitoring, as required.

General

Contribute to the induction of new staff.

Undertake training, as required by the Operations Manager and Charity.

Comply with all of Elizabeth Fry Charity policies and expectations.

Actively engage in handovers, team meetings, practice development meetings, appraisal and supervision meeting with the Operations Manager and contribute to the business plan.

Undertake any other duties requested of you by a Manager, to ensure the Approved Premises is able to function as required.

Reviewed_Dec 2017